Qinding Machinery Holds "Customer Reception" Themed English Corner
Qinding Machinery Holds "Customer Reception" Themed English Corner
With the continuous expansion of Qinding Machinery & Tools' business and the increasingly close overseas cooperation, the number of visiting customers has been on the rise. Cross-border communication and customer reception capabilities have become the key to improving service quality and deepening cooperation. To further consolidate the foundation of cross-border communication for all employees and optimize the level of customer reception services, Jason, General Manager of the company, took the lead in organizing an English Corner activity, encouraging all colleagues to learn through practice, communicate with each other, gather team strength, and accumulate practical experience in customer reception.
This English Corner was successfully held on the afternoon of April 24, 2026, with the theme of "Customer Reception", hosted by Wendy. All employees participated actively and interacted enthusiastically, creating a warm and orderly atmosphere.
The activity process was compact and efficient, combining practicality and fun. First, all participants gave a brief self-introduction in turn. Host Wendy put forward three reference questions around the core points of customer reception, guiding everyone to share their insights and experiences on customer reception based on their own work experience, with each speech lasting 3-5 minutes, which fully mobilized the enthusiasm of all participants.
Subsequently, the activity entered the interesting scene simulation session. All colleagues were divided into groups of 2-3 by drawing lots, randomly selected roles as "foreign customers" and "company staff", and drew topics from five real business reception scenarios prepared in advance by the host to carry out English dialogue simulations, with each group's practice lasting 5-8 minutes. During the simulation, everyone participated earnestly and cooperated tacitly, exercising their oral expression and on-site adaptability in the simulated scenarios, and effectively transforming theoretical cognition into practical ability.
At the end of the activity, all members carried out free communication and summary sharing, talking about the gains and experiences of this English Corner, learning from each other's experiences and making up for deficiencies. The successful holding of this English Corner not only effectively improved the employees' oral English level and cross-border communication ability, but also enhanced team cohesion, allowing all colleagues to accumulate practical experience in customer reception in a relaxed and harmonious atmosphere.
In the future, Qinding Machinery will continue to build a learning and communication platform, carry out more skill improvement activities that meet business needs, continuously consolidate the professional quality of the team, and connect with overseas customers, deepen cooperation and win-win results with more professional services and more efficient communication, helping the company's business develop steadily and continuously.
